Sometimes there is an issue with the straws on the outside of the rapper on the king size cone 3 pack is what I personally smoke. It's a minor inconvenience and it's only now and again but at $2 a pack the three papers, that's not exactly cheap but it's not the worst thing in the world either. The representative was very nice and I appreciate the understanding. Happy Easter! User's recommendation: If you're going to smoke, you zig zag! LOL.