18 Jun, 2021 → by ClaimboUser306668
Finance Dept

2

I've had comcast as the only cable and internet choice for 2 years. Never had any complaint until today. My service was shut off a week ago for nonpayment. I called customer service and agreed to pay $50. to turn it back on and make a payment arrangement for June 18th, today . If I couldn't make a payment of $278.00 today, my service would be disconnected. Knowing I wouldn't have that in my bank account, I waited to be shut off. Instead, I got an overdraft notice from my bank. Stating I was overdrawn of $278.00. Not once did I ever give comcast authority to access my account . I always paid online myself. I never ever used automatic monthly payments . Yet, comcast wss able to access my account without permission and caused me to have a negative $300.00 balance. How is that legal? Without any kind of authority.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Comcast / Xfinity you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.