3 Aug, 2021 → by ClaimboUser804461
Fiber

1

Good Day..So i did and application for Fiber on the 30/07/2021 . I was then approved and asked to scheduled an appointment. I did make the appointment for the 03/08/2021 @ 9am. i did not get a call from the technician to confirm anything with me. i made special arrangement to be at home so that the fiber could be installed. but no one pitched up. this is very frustrating. Secondly i have called vodacom to change my details cause they had the incorrect home address. this was done incorrectly too. they did not update my details and confirmation was not sent to RAM to update my details therefore my Package was stopped and not delivered to me today. this is totally unacceptable. and my FIBER is not installed at home yet. this means i should make special arrangements to fit vodacom's needs only when it suits them not on. Please could this be sorted out ASAP Should you wish to contact me feel free to pop me an email. [protected]@gmail.com
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