27 Jul, 2021 → by ClaimboUser327837
Falsely presented info when signing up; disrespect from employee.

4

When I signed up I was told I could use my Silver Sneakers in ANY Planet Fitness. I am a10 year member. I was recently asked to leave (!) a gym because this PF gym did not have Silver Sneakers! Imagine my embarrassment instead of being told "you can work out this time, but no future times'. I was embarrassed and appalled! I am a senior LADY that never was thrown out of any establishment! User's recommendation: Please ask for what they say in writing!
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