Good Day, I have resolved my account queries with MTN credit department on and they have reactivated my account on their systems, the MTN it department is not responding to them and reactivating my account on the network again. My number have been on the network all along and only on the morning that I made payment on my account did they remove it from the network. It is now since 02 July 2021 that we are still waiting for MTN It department to reactivate my contact number on the network even though the credit department resolved my account on their side. Why is it that the credit department can be so efficient and the It department just need to follow their instruction given and this is not happening and yet they will probably still be billing me even though their IT department has not reactivated my account. Not all service received was bad and want to say you to the credit management team for their service. I need this problem resolved asap as I require my contact number for changing setting on my company network and my cellphone number is linked to it. For me to have this changed to another number will take weeks as this has to be referred to Japan via processed and department within my company.