Good Afternoon, My name is Scott Gover. I ordered a Power Motion Console Loveseat item number [protected] from Baers Furniture Online, on 22 April 2021, transition number [protected]. I was initially lead to believe the product was available. I was later informed that the loveseat would be delivered in June 2021. After receiving no correspondence from Baers in June, I contacted their Customer Service Department to determine when the furniture would be delivered. I was then informed it would not be available until August 2021. Today, I once again contacted Baers and was given a new estimated delivery date of late September 2021. The company does little to keep customers informed of delays. Based on the discussion with the Customer Service Representative, this latest delivery date, appeared optimistic at best. I cancelled my order. The company offers no compensation for repeated delays or for holding customer funds for months, without delivering purchased merchandise. I am sure that I am not an isolated case. These types of business practices should be illegal. The only thing Baers is accomplishing, is developing a growing list of dissatisfied customers, that will share their experiences and conduct business elsewhere. Very Respectfully, Scott Gover 12260 Hagan Creek Drive West, Jacksonville Florida 32218 [protected] [protected]@yahoo.com