my family member is at Elms Haven. After repeatedly speaking to staff members regarding visitation we have been turned away two times. The second time because your Elms Haven location was understaffed. Now I know my family actually pays very good money for my Dad to live there and I know your company is doing pretty well. If you would pay a living wage to your employees, they would feel more inclined to show up and work. Quit making excuses and do your job. Hire enough people to staff your facilities and I would not have driven a total of 10 hours to see my family member and been turned away. I am vaccinated and was told by the activities director that we could visit, got there, and was turned away. This is disgusting and unacceptable. You better believe I am going to be loud and post all over the internet. Fix this! Hire enough people to staff your facilities and pay them right. Good grief, what a horrible excuse for a company. Carol