I want to return my eyeglass frames and they don't answer the phone, return calls or emails. I'm afraid (after reading lots of negative reviews) that if I send them without an RMA I won't get a credit. I wish I would have read the scary reviews about this company. I purchased the glasses on 5/1/19 and received them rather quickly. Order no 35891. Seraphin Eyeglasses ROLLINS. Paid over $200. Valerie Bollock