I bought n Acer Laptop from Sharaf DG, Bahrain on 1st March 2017. Paid Bahraini Dinars 10 more because Sharif DG sales person claimed the price is high in their shop to compensate the technical support available with them.in 10 days time found out that the DVD drive was very very slow even to open the contents of a standard DVD. Waited in the long queue, only to be told to go to the Acer Service center called Redington. At Redington, they tried to say that I must have done something to the drive, so that they can get out of the warranty clause. Anyway, they could not win on that and I got my laptop back after 15 days! Subsequently on 5th May 2017, suddenly saw some new lines appearing on the screen! It started spreading soon. Took it to Redington, they refused to accept it stating I must have poked the screen with some sharp tool!!! Anyway, I had no choice but to agree to pay for the replacement of the screen, which they promised to do in 10 days. Till today no one called me from the shop, and whenever I called they gave me different explanations! Don't know where to go next!! One thing is sure, will never look at an Acer...