So around June 2020; during the lockdown, Etihad Airways had a promotion where you purchase $1000 worth of travel credit and they basically give you $1500 worth of travel credit. I purchased vouchers. I purchased these vouchers last year, 2020. Due to the pandemic, flights with Etihad Airways from SA have been suspended until further notice. It will almost be a year now. I have contacted Etihad regarding the above many times via telephone, Facebook and have mailed them as well, they have been sending me in circles and no one seems to be able to help me. I understand that due to the pandemic the company has suspended flights from SA, but surely they should be able to at least give me some clarity of how I may redeem these travel credit vouchers or refund me. They keep saying to check back on the website without giving a answer on what will happen if they dont resume flights.