12/15/20: Rec'd email alert from Member.[protected]@equifax.com stating my credit score had changed. Tried contact through http:/myservices.equifax.com/TRUID dashboard; unable to sign in. I have spent over 90 minutes trying to sign in to my Equifax account; password and user wouldn't work. Called service #[protected]; person had such a thick accent she was almost unintelligible. Asked for several pieces of personal data, including payments, SS#, I gave up and hung up. Tried again, different person, still thick accent. Told me my account "never transferred from Trusted ID". Required same data, sent temp. PW and reset security question. Also tried to sell me higher priced plan than I have now. Managed to sign in once, checked score. Signed out, waited five minutes, tried to sign in; unable to do so. Have I been scammed? I am very surprised that AARP would recommend such a shoddy service