I called to request to opt out in April 2021 to my 2nd home and was informed that I Did not need a 2nd request form to fill out and my services will be transferred and connected with a Non- digital meter. I called my times and was hung up on, lied to and disrespected and disregarded about the issue. I finally received a form for my 2nd home to opt out on 4/30 or 5/1/2021 after 18 of waiting and requesting to get this resolved in a efficient and timely manner. I was treated horribly and threatened to take Legal action if not resolved in a more professional and timely manner. My rights have been violated and I feels as though I have been harmed by this digital meter. I requested for a fax number or email address to speed up the process, but I was only given a fake number. I feel violated and harmed by this, causing me undue stress and anxiety. I mailed the document as requested on 5/1/2021, the day I received it. I think I might have to seek legal action if this is not resolved in a safe and timely manner. Also to seek legal action due to the harm it has caused me .