I have been trying to set up EFT for two months with this group. They call over and over again asking for the same information. I have spoken to at least five different people thus far. No matter how many times I try to straighten out their problem, I am again sent a message that my enrollment has been declined. Now, I was just disconnected (perhaps because I told the representative that I could not understand him and asked him to repeat himself??) When I set up direct deposit with Optum, it took LESS THAN A WEEK WITH practically no effort. I don't know why major insurers are forcing providers to use this method, but it is a disaster.