I went to the GC in Redmond, Oregon today and left very unhappy. "Greg" was to trim my layered hair ONE inch. I told him to clean up the ends. He cut at least two inches off and I told him at the time I think he's cutting off way more than an inch. He totally ignored that. He also ruined my bangs by making them so ridiculously short, that I dread going back to work in two days. They are hard to cut because of the wave in them so he suggested going around my face and I said no. He actually started to do that anyway and I had to say a firm NO again! After he cut my bangs off straight across and I asked him if he was goind to texture them. I couldn't believe he didn't. By then there was nothing left to work with. He response was, "They'll grow!" He was very rough while he cut my hair and I told him so at the time. He'd grab a large chunk of hair and pull it hard straight up and it hurt! He kept doing this! His response when I mentioned it to him was, "I've never been gentle!" Followed by a chuckle. All in all, this man needs more experience and a lot better listening skills. Between his super heavy mouth breathing and his being all over the place because he refuses to raise the chair up (and down) he is extremely obnoxious. Ugh!