I was visiting a Pearle Vision today 4/15/2019 in the Ga Square Mall to inquire to get my glasses tightened up since I am a former customer over the years from buying Contacts and eye glasses. The employee broke my frames and proceeded to tell me she isn't responsible and there is nothing she can do and that I had to pay $135 for another pair of frames. This is wrong and very bad for business for Pearle Vision. The employee was rude and not helpful in telling me how to contact the owner of the franchise. I will be talking to an Attorney asap if this matter is not dealt with. Thank you, Jason Baxter [protected] or [protected]