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My cruise from this summer was cancelled on 5/4/20 due to COVID shutdowns. Carnival has already refunded me the bulk sum of money, but CruisesOnly is still claiming they haven’t received their portion of the refund. They said they are holding my $324.99 until they receive their portion from Carnival. It has been over 90 days. I... Read more➤
I have had 2 cruises cancelled due the virus. I have been waiting for a response from RCCL. I reached out to Cruises Only got some assistance and it then when I made contact with KENDRA @ x37173. She listened to my story and called RCCL. She was on the phone with for almost 2 hours in... Read more➤
Make sure you are able to read the fine print. So CruisesOnly sent me an email said if I pay my cruise in full by May 15th 2020 I will receive 200.00 on board credit so I paid it on may 10th 2020 I call my agent she said you needed to call them before you pay... Read more➤
No contact with customer service. Very upset.
I called to let them know that Royal Caribbean told me I had to canceled through C,O because they are the agents who booked they tell me that I have to pay $100.00 fee which I could not believe because it Royal is not charging any fee because of the cruise with confidence C.O is not justify... Read more➤