My ac went out and my stove doesn't work. Both being urgent electrical issues! I had to wait several days for an appointment. My appointment was scheduled between 8-5 yesterday. No one called or came to complete the work. You can only communicate with the company via voicemail or text, both in which takes about a day for a response. They attempted to put me back on the schedule, 2 days from now! This company is a Joke! Don't waste your time if you issue is urgent.