eBay's return process is poor. I am a buyer trying to return something that was described incorrectly and there is no place to buy or print a return shipping label. For the seller, they want the seller to go to a third party site like UPS or FedEx or USPS and print a label and email it to me. eBay also suggested we work with PayPal to get a shipping label. Since when can eBay not sell shipping? I am a buyer willing to pay for shipping to return an item and I want it simple. This process is so low tech and inconvenient. There should be a button that allows either buyer or seller to buy a label at eBay discounted shipping rates. This company is run so poorly. They do not listen, and they take processes that worked great years ago and make them worse. I will likely never buy anything on eBay again.