16 Apr, 2021 → by ClaimboUser105863
ebay ecommerce dept. false advertising
1
A purchase that was grossly misrepresented that by silver weight alone, I was overcharged nearly $300. Ebay Order number [protected] Sterling silver plate listed as weighing 800 grams ended up weighing 126.7 grams. In the returns process, being hospitalized, I asked my son to return the 6 inch plate and he mistakenly sent back the wrong one. I notified Goodwill of the error and sent back the correct plate, USPS tracking number [protected] 62. I sent several ebay messages and made several phone calls to the Goodwill store [protected] and [protected] but with exception to a couple written messages from Claire (ecommerce dept.) that didn't address the issue, no one will respond to my request. I am trying to have the incorrectly returned sterling silver plate (Wallace Grand Colonial 6" Bread & Butter/Dessert Plate) sent back to me. I will gladly pay for return shipping however I can get no one to respond. Please help me. Kind Regards, Andrew Hohner [protected]