More like details that didnt happen Im sick and tired of having to call you for updates instead you calling me!!! I did everything you asked of me and Im still out of my money and the the airwrap. Terrible CS and I will never buy a thing from your company again. Ive been put on hold for so long only to come back to the rep. saying, the rep./manager on this case isnt available at the moment. Ridiculous!!! Th User's recommendation: Stay away!