We purchased concert tickets from Vivid Seats on 5/22/20. Due to COVID the concert was originally scheduled for 6/13/20, then rescheduled to 6/13/21 then rescheduled to 6/2/22. That's right, over a year from now! The total cost for 4 tickets was $714.32. We requested a refund and Vivid Seats declined! So they get to use our money for over a year? And who knows, they may reschedule again! It is not right. User's recommendation: Do not purchase event tickets from Vivid Seats.