On Wednesday 14th I dropped off a 1Tb Xbox One S for Drop and Go. I heard nothing so assumed all was well. Checked my emails later to see that the store tested it and it was 500GB, very odd as it was 1Tb when I bought it, and remained the same that morning when I did a factory reset... Not the first time I have heard of this happening to people selling to CEX. The difference however was only around £15, and it would have cost me more in parking, petrol and time so I emailed to confirm this was OK, and that I wanted payment as bank transfer as originally agreed. Since then I have sent numerous emails, to receive no replies, social media messages where replies have been laughably slow and despite numerous assurances, and almost 4 days, I still have no money. This is tantamount to theft as I no longer have my item or the agreed payment. The lack of communication shows that CEX in no way cares about resolving this issue.