Double Customs Payment requested - no refund

/ 18 reviews

10 Aug, 2021 → by ClaimboUser82860

Double Customs Payment requested – no refund

My package was requested to have a customs payment before pick up. Made a credit card payment. The parcel showed up at reception, to which the payment was requested again and made. They took $344 and have yet to refund it back. I've been waiting to hear back for 2 weeks now. The most appalling service I've ever had. I'd give 0 stars all around. User's recommendation: Do NOT use DHL for anything.

Transportation and Logistics

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Dhl Canada - Other Reviews

》 Lying delivery people

》 Hidden shipment fees

》 To advise people to not use DHL

》 Tracking and customer service are useless.

》 Delay of my package and horrible customer service

》 Receiving shipments

》 Baby walker

》 Delay shipments & hidden charges on international shipments

》 Local office will not give me my package or allow me to pay duty

》 Getting royally screwed around

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