4 Aug, 2020 → by ClaimboUser216216
DONT WANT THE PROGRAM
1
I PURCHASED THE PROGRAM SAID WAS BETTER THAN MITCHELL. HOW EVER THE INVOICING SIDE IS HORRIBLE COULD NOT GET PROPERLY SET UP. THE SALESMAN THAT SOLD THE PROGRAM WAS LITTLE HELP. I TRIED RECENTLY TO REDUCE SERVICE JUST TO THE REPAIR PART WITH OUT INVOICING. CAUSE WE HAD SIGNED A CONTRACT.I TALKED TO A ROBERT HE SAID NO WE HAD SIGNED A CONTRACT HE SAID I COULD BUY OUT THE CONTRACT. THATS CRAZY! I THOUGHT REDUCING SERVICE WAS STILL TRYING TO HONOR THE CONTRACT BEING WE DON'T USE THE PROGRAM. User's recommendation: IF YOU PURCHASE ALLDATA MAKE SURE YOUR SALESMAN HAS PLENTY OF KNOWLEDGE OF THE PROGRAM. I HAVE HAD MITCHELL FOR YEARS CAN'T I WANTED TO CHANGE KNOW I HAVE BOTH FOR A FEW MORE MONTHS.