I just had a prior horrible experience at Car X for being scammed. I took my car back even though I didn't want too but I had paid for repairs that did not fix my car. I was told to bring it back the next morning ( Thursday 12/26) which, I had to have my car towed there once again at 9am. However it was going on 3pm and haven't heard back from Car X for any updates so I went up there just to be told they don't know anything about my car that nobody looked at my car. The manager was gone for a family event. They didn't even attempt to call me to inform me anything and everyone up there just said " I don't know" " I don't know". My car has been sitting in the lot since 9am and it was never looked at. I am 7 months pregnant, already stressed enough and CarX just made my stress levels go up so much, I had a breakdown at work. I have been having no luck with CarX the past week. I want my money back for a repair that was not needed. They diagnosed a problem based on identify fix. com or I want my car fixed and they be held responsible for the cost. I will never go back there. I have been a loyal customer since 2009 and since changing managers and mechanics, they have went down hill. Will not recommend to anyone.