My insurance suggested them for remediation and restoration and the experience has been a nightmare. My second floor was taken apart, and afterwards was told they couldn't put it together for three months and to go to Home Depot for my floors. I had to hire someone to rebuild the walls and I'm still looking for a floor man.style="background-color: Neither the insurance nor Servpro is in a hurry to go, my home. I called corporate and I'm waiting to see what happens. User's recommendation: don't hire them.