I ordered, but cancelled the same night a free trial of The DazzleSmile Pen, only to pay shipping $2.95 I thought! They sent me a confirmation to say it was cancelled. I have called them 5 times, YES, send it back when it arrives, as they couldn't stop the transaction your order is cancelled...they say... Delivery confirmation, insured the pen! Have a signed confirmation of delivery! ETc... Today I receive my Credit Card statement to find that they have charged me $87.62, along with that a charge $24.82 from (elitepack/World club fitness), who the heck are they...well if you don't click the box on Dazzle white to say you don't want this subscription on the elitepack/World Club Fitness site...they just keep stacking up charges month after month! Spoke to improvehealth/DazzleWhite and Elitepack tonight, both these company's say they cannot refund, even thought I have signed documents that they received the free trial back within the aloted time. They told me I have to file for a dispute with my credit card for a refund, which I've done and will take another month before all the paperwork is sent to me and back to them, hopefully in order. This is the price I have to pay for Whiter teeth! A lesson to be learned...these companies are not what they say they are! Afraid to write what I really think about them! How sad is this...lot of scammers out here beware...