Very untrained and unprofessional staff and manager there. I was there for a simple job related blood test in which all carenow clinics are contracted with my employer for all employees' lab work and job related injuries. They made me take unnecessary visits in the midst of the Pandemic because the staff didnt know that they dont do this certain test on weekends. I already told the staff I needed specific blood work over the phone and okay to come in . I was there to told that they cant run the test that day. So they told me to come back the next day. It was frustrating but I did go back as they told me. And guess what, they told me that the price would be 3 times higher than what the authorization paper says. I called my agency and they said they sent numerous employees to carenow clinic but never had this kind of issue with any other carenow clinic. They called this clinic and confirmed with staff there that they will go by what the authorization paper says. But I know better by now, I called myself again to confirm that. Nop! They said, whoever the person that my agency spoke with told them wrong information. It would not be the same price as the authorization paper says. That price is OLD ONE. Well, I tried another carenow clinic in Irving. They were fast and as soon as I presented my authorization paper they knew what to do with it, Most importantly they honored the price that was listed on my paper. Everything was smooth. This clinic doesn't care about the patient's safety in the midst of a pandemic, disorganized, untrained and rip off patient. I will not go back to this clinic EVER!