8 Sep, 2021 → by ClaimboUser25381
Disneyland California Tickets
1
I recently purchased a 3 day park hopper tickets total of 5 for my family. we purchased way in advance to avoid rush. We received the tickets than we entered the barcode on to Disney app. three weeks before we were scheduled to go to Disneyland we had to change our original plans and cancel the 3 day park hopper tickets. We placed a cancellation on the 3 day park hopper tickets. we were told that we would receive a full refund for non used tickets. the refund amount was set for $1777.50. And they promised me that it would be sent back to me within 10 business days. Out of abundance of faith in sams club we purchased a set of 5 - 2 day park hopper tickets totaling $1422.50. We never received our promised full refund and now we lost $1777.50. This is not fair i have attempted to resolve this issue directly with Sams Club Travel. with no satisfaction or any help- we need help please help me get my money back -