I'm not even asking for a free part I'm willing to pay for it, but i should not have to buy a whole door just for a removable gasket... and I understand your concern. GE did not provided a separate part # for this item nor could it be sold separately. . --------------- Original Message --------------- From: Hernandez, Jose [[protected]@bbcgrp.com] Sent: 7/22/2021 12:10 PM To: [protected]@geappliances.com Subject: [EXT] RE: GE - Parts Question [Case Number: [protected]] [ ref:_00D4PxZeh._5004P1apn8e:ref ] This is crazy, no other option for this gasket? The gasket pulls off and snaps back on easy. Why should we have to spend $158.10 just for a replaceable gasket. We are a property of 881 homes and we have a lot of GE. It's a shame all we get is "Unfortunately, that is not an option. I do apologize" Jose Hernandez Facility Manager | Balfour Beatty Investments T: [protected] | M: [protected] | E: [protected]@bbcgrp.com From: General Sent: Thursday, July 22, 2021 12:20 PM To: Hernandez, Jose Subject: RE: GE - Parts Question [Case Number: [protected]] [ ref:_00D4PxZeh._5004P1apn8e:ref ] External Email Hello, Thank you for contacting our office. Unfortunately, that is not an option. I do apologize. You will need to replace the inner door. Best Regards, GE Appliance Parts Team --------------- Original Message --------------- From: Appliances Support [[protected]@geappliances.com] Sent: 7/22/2021 10:53 AM To: [protected]@bbcgrp.com Subject: GE - Parts Question [Case Number: [protected]]ref:_00D4PxZeh._5004P1apn8e:ref Thanks for reaching out to us. A member of our support team will reply as soon as possible. If you'd like to provide any additional information, please reply to this email and your case will be updated. Case: [protected] Subject: GE - Parts Question Question: Very frustrated with these dishwashers this is the third one in about a month and a half we have had leak from the door gasket not the U shaped one put the one under the door itself. Being told from your parts department we can't just get the gasket, we will have to get the inner door part # 807 at $158.10. This is crazy cause the gasket pops right off and should be like $10.00. Would really like someone from Technical Support to please call me and see if we could come up with an arrangement or a better way fixing these. My number is [protected]. Thank you ref:_00D4PxZeh._5004P1apn8e:ref