18 Feb, 2021 → by ClaimboUser460183
Direct TV – Cold calling to change current package
2
On 2/17 starting at around 8am I received 4 calls from someone claiming to be from Direct TV wanting to upgrade my package. The last call I received at around 4pm the same day and I explained to the person on the phone I was not interested in any changes and not to call me again. Coincidently at 9pm that same evening our cable was dropped from the grid as the tech scheduled explained to me. Whoever called me earlier in the day had some of my billing information so I was assuming they were from Direct TV. I did not give any further information because I was not interested in a change. I'm not sure if this was a scam or not, but I find it very suspicious that we "fell off the grid". The tech that came in was very nice and explained our service was just turned off. He called it in and our service was up and running in about 10 minutes. I am currently working from home and do not want unnecessary calls. Thank you for your attention in this matter. Deborah Augle