2 Sep, 2021 → by ClaimboUser701681
Delivery and return
1
I ordered a blazer from Sacoor online UAE cuz it wasn't available in their stores, it took a long time to he delivered and when it finally came it was different than what I wanted so I returned it and requested a refund. It took more than 1 week to send Aramex to collect the item, and when the item was collected it took more than 10 days and the item hasn't moved from Aramex warehouse and i emailed the many times to contact Aramex and check what is the issue and they only respond like robots that the return and refund process might take up to a week no matter how many times I explain to the that it's been more than 2 weeks already and eventually I HAD TO CALL ARAMEX AND ASK THEM TO deliver the item. And today it has been three weeks and nothing has been refunded and when I email them all I get is attitude.