I ordered a blazer from Sacoor online UAE cuz it wasn’t available in their stores, it took a long time to he delivered and when it finally came it was different than what I wanted so I returned it and requested a refund. It took more than 1 week to send Aramex to collect the item, and...
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Till date I have not received two of my orders which were placed in Dec. Order [protected] and [protected]. I have also returned part items from my order [protected] for which the DHL waybill number is [protected] I have still not received my refund. I have been trying to call tour customer service number and writing emails...
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I have purchased a paint in IBN al Battuta branch last day and they have sent me a message for collection today. I came to collect my paint, unfortunately the tailoring was very bad and as per my request for correction and redoing it in a good quality the savior representative on counter started shouting and misbehaving...
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I had purchased a men's formal pants couple of months ago. I probably wore the pants a few times only. The entire pants is splitting/tearing apart. I paid close to 450 Aed, but the quality is absolutely shocking.. although I have followed the wash care instructions, only sent to professional laundry.. In view of the above bad...
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I made 2 online purchases Order # [protected] & Order # [protected]. In early April. There were refunds owed on both ordes. £23.95 on the first £432.90 on the second. Sacoor Brosther errored in the refund process for the first. I was only able to return these on 20th April after multiple points of contact with Sacoor...
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Poor Service
I'm patient, but for the second time in a row, I'm having trouble delivering a package using Dpd. Communication is difficult because they do not answer calls and packages are mysteriously stuck somewhere at some stage of sending. I will no longer use the services they offer. I believe that if a company offers a service, then it must be able to meet or at least inform the customer about the delay in the delivery of the package and specify the date when then waiting for the customer to choose to wait or refuse.
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