carports-b112613">Carolina Carports: I am contacting to inquire about when to expect delivery and installation of the structure I signed a contract on 6 months ago. The contract clearly states that roughly 80% of deliveries are done within 120 days, 20% of the time some orders may go out to 180 days with only less than 1% exceeding that time. Guessing I am in that 1%? My site has been ready for install since the day of ordering. And even though the value is less than $5k, I have received no requests for any form of proof or pictures of said site. I would gladly have provided had anyone ever asked, if even needed at all. I have tried countless times to reach the Scheduler for Alabama, (Stephanie) but 99% of those attempts have led to a voice mail box that is full, I have however in the past month left 2 Voice mails, neither have received any call backs with any explanation at all. I CANNOT manage to get anyone in person to answer any questions at all other than you need to talk to Stephanie. I signed and paid a deposit on a legal binding contract. I have read hundreds of online complains about your company not coming through on orders in the past 2 years. BUT, as a now 3rd time customer of CCI, I am trying to give you folks the benefit of the doubt, that times are just harder than usual and you may be short-handed on installers? Either way, a customer that has paid for a product deserves an honest well explained answer or plan for delivery of the product. I look forward to a reply from someone that can give solid answers. Sincerely, Mike Crawford 161 County road 839 Valley Grande, AL 36701 [protected] [protected]@yahoo.com or Michael.[protected]@sabic.com