Good day this is David Bennet I purchased a DEFY top loader from one of your GAME stores in Cape Town location: Sanlam center Parow and I lost the purchasing till slip however I have been trying to get a re-print since last year May 2020 was advised via email: The department that logs calls for a re-trace of receipts are not operating during the lock down period the top loader has been giving issues since last year and not working at the moment I have been trying to get this matter resoled to date haven't received any satisfying response and the top loader is still under manufacturer warranty, extended warranty only kicks in next month send numerous email's forth and back below contact details. +[protected] david.[protected]@dhl.com [protected]@gmail.com