Hello purchased a new Cub Cadet mower in June of 2020, it has been in the shop 4 times since this the most recent for @ a month. I have spoken with several people at the facility including Vince a "manager" at the Hannibal Selby Implement location all I get is excuses and clueless. To make the situation worse they have failed to communicate as to what is being done and say they have and can't get any new mowers for trade. I hope this is not the standard of service you look for in your retail locations