I took my 96 Honda in for a routine oil change at David Hobbs Honda in Milwaukee. My husband had a lunch date so did not come with me. Rob came out and asked me to come out of the waiting room to a desk. I was told I needed a new battery for 129.00 and new tires. I knew my tires needed to be replaced in the near future but was told I should not drive off the lot as they were throwing rubber. 1179.00 for the best and the next 849.00. I left. After phoning at least 4 other dealers including Genteel, we were quoted at least 300.00 less for "the best" We went with Goodyear for 575 but when we took the car in to get the tires my wheel lock key was not in my glove compartment. Went back to Hobbs and the manager mysteriously found a wheel lock that fit my car. He offered me new tires at a nice discount but we went with Goodyear in Racine. My battery was in perfect working order and my tires were worn but did not need immediate service. The Goodyear guys were so nice. Very low key, and explained tire differences. We have purchased 3 Honda's from Hobbs but this is the end of our relationship.