So back on 4/28/21 I had called and asked them to port or release or transfer my number to another cell company and said they were on it. My new carrier informed me that they (page plus) only have 3 hours to hold my number but it never takes that long. Fast forward 3 1/2 hours and my new carrier still didn't receive the post for my number so I called back. I talked to someone who then transferred me to another representative. You all know what I'm talking about :( So I told my story to ANOTHER representative. He put me on hold and after a couple of months he came and said something to effect of - "your number has been transferred" and hung up. Literally just hung up in my ear. I'm stuck with my phone up to my ear and my jaw on the ground. Looking back I realize that maybe he didn't literally hangup on me that maybe he flipped a switch so to say that turned my service off right that second but it was SO rude. This guy was so mean... I was waiting for him to come back on so I could inquire about getting new service for my son and I wasn't able to due to this employee. Before you get connected to a representative they say that the conversation will be recorded so I'm strongly urging that a supervisor or high-up to go back to 4/28/21 approximately at 4:36pm Eastern time in the USA to listen to the conversation and do what is right. Like I said, I wanted to get a new number and service through them for my sons phone but I wasn't given that option. Also. I know it's been a few days since that has happened and I wasn't going to complain about it but it's literally been bothering me for DAYS. SO rude he was.