I called into care credit because my credit limit decreased. I asked to speak to a manager because I wasn't understanding exactly why this happened. The manager was very rude and not helpful at all. When I asked to speak to someone above her and she stated that no she couldn't do that just because I can't get my way. When I asked for her name she laughed and hung up on me. This is very unprofessional and rude. I have never had this experience at care credit.