I have been a user of Ring Central for over fifteen years..in fact when I joined Ring Central the service was pretty darn basic. My business has changed and I tried to cancel the service. I had to call back twice, was lied to in the first phone conversation by their Customer Loyalty Representative (she told me she would send me a copy of my contract, but never did) On the second call I was informed I was under contract (pretty hard to believe since I have been with them for so long) Bottom line - Sir, you are under contract and it has an auto renew feature that you cannot remove until 30 days before the end of the contract. Another lie. This the way Ring Central is treating long term customers - don't become a new one. I got absolutley no satisfaction. Horrible.