17 Jun, 2021 → by ClaimboUser935223
Cruise Billing

1

We had a cruise booked and fully paid for in 2020 which was canceled (booking 660557). A cruise for 2022 was booked (2934237). The base fare of the 2022 cruise is less than that of the 2020 cruise. For the past two months, numerous emails have gone back and forth with a Celebrity Concierge trying to explain in detail how the numbers on the booking confirmation were derived. As of today, Celebrity has not provided us with an answer as to why we owe money on the 2022 cruise. Whatever help you can provide would be greatly appreciated. Thank you, Vincent & Norma Morris [protected]@aol.com
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Celebrity Cruises you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.