30 Jan, 2009 → by ClaimboUser461941
Crestmont Hyundai’s supposed 100% Guaranteed Approval – or not

I went to Crestmont Hyundai in Brunswick and was treated very poorly and lied to prior to my arrival. I spoke to three very nice girls on the phone before I made an appointment to go and purchase a vehicle from them. Everytime I called, I got a different one, but they all said they could help me and seemed happy to. I started off with a basic 'phone application' then they called back with "You are qualified". They asked me more information about my employment and residence etc.. I was told to bring in a few things, paystub, utility bill, etc.. I was told 100%, no doubt in their mind approval, with $0 down no less. Well, I brought $1000 just in case, even though all three had told me I didn't need it, but was welcome to bring it to lower my payments. I asked again, Are you sure? I can't take the time off of work and pay for a ride down here (30miles) unless I am certain I'll be driving home. Again, the same response. When I got there, a bunch of rude, aggressive, seemingly mentally handicapped MEN were all in the office, eating doughnuts and drinking coffee and doing NOTHING. I only mention that because no one seemed to be working, or trying to help me or anyone else for that matter; not that there were any customers. By the way, in case you were wondering, I am also a man. So, the helpful ladies were no where to be found. It took 4 guys 45 minutes just to get a few more bits of information from me, maybe 10 questions. Then I was taken to the financial manager and explained why I was being denied. Trust me, I know my credit isn't perfect, that is why I went to such a place '100% approval with Zero down'. I have been making around $3000 a month for awhile now, and just got all of my bills caught up, thats why I was doing this. I now have plenty of money to spare for a car payment, even a slightly higher than normal one, but they decided not to give me a chance. I am not mad that I was denied, I am however HORRIFIED about how I was lied to again and again and again just to get me down there. I had to pay $50 just to get down there, $75 to get home and waste 6 hours of my day (basically the whole day). Lying is the worst thing in the world. It breaks down the fabric of society. It makes people stop believing in each other and eventually themselves and the whole world. Why would a company base there whole operation on a lie? You promise 100%, DELIVER 100%, or CLOSE.
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