I my husband has a Sam's Club and a Loew's Credit Card. He lives out of town and comes home on the weekends. We share a checking account with both names as signers. I have been paying the bills for 32 years of marriage. Synchrony has allowed me to make payments sometimes, and sometimes it won't. In January I became infected with Covid. He could not come home for 3 weeks. I cslled up and made both the Sam's Club and Loew's . In addition, I have a woman all of my information for automatic payments on the Loew's Card. In addition they took my payments for Sam's and Loew's. When I realized the payments were not automatically being taken out in May, I called. They claimed they had no record of thd phone call. They did acknowledge the payments...and then Informed me they had closed the account. I continued to make the payments by phone through the automated payment system. Today, it did not give me the option and said tgeSsm's Club account had not been activated. If Credit Card companies do not want you to or allow you to pay your Bill (I am NOT trying to charge anything, I AM TRYING TO MSKE A PAYMENT!!!) then they should not be able to ruin your credit rating snd your life.