I ordered their services using the trial for a $1.00 for 7 days. When I went to cancel my account and services I couldn't log back in and was locked out of my account amd had to wait 4 days for Tech support to reset my password for my account. It took them so long that I had to pay more because it had been more than 7 days. When I tried to contact support I was told that I would not get a refund for the $39.96 that they took out of my bamk account. Their reason was because they said thst they dont charge $39.96 for their services and I was told that my account had been canceled with them. The next month they tried taking out the se amount and my bank alerted me and refunded my money but had to issue me a new debit card for my account so that they couodnt take the money again. O jope you shut the scammers down and that my complaint will help someone not to fall for their scam. Thank You.