Cox communications turned service on at unauthorized address and has waited for months later and put a fraudulent report on my credit report. Cox installation representative left a message on my voicemail saying he was coming to install service at 233 Azalea street in Waggaman, Louisiana. I called back and left a message letting him know that I did not authorize any technician at this particular address. I also contacted Cox communications to let them know that I did not authorize service at this particular address and I needed it cancelled immediately. The representative said that it would be taken care of and I had nothing to worry about. A couple of weeks later I receive a phone call from a representative asking me how was the installation? I told him there was not supposed to be an installation. He said maam I'm sorry. I went to the Cox Communications on Lapalco in Marrero and asked one of the representatives to check to see if service was on in my name and he said it was. I immediately asked him to shut the service off because I never authorized this service and he did. He went on to say I would be responsible for the equipment and I did not understand why I should be responsible for something I never authorized. Cox Communications knowingly gave service to someone who obtained my information and I called before they installed the equipment to cancel this fraudulent service. Cox Communications then months later put on my credit report that I owed them 544.62. I went to the location confiscated the equipment and turned it in, the representative said I owed nothing. It is now September and its on my credit report I owed them money (544.62). I'm in the process of getting an attorney to file a lawsuit for punitive damages which caused my credit score to drop 29 points over a lie. Cox Communications is trying to take money from me which they knew in advance this was fraudulent with what they were doing but they did it anyway.