Do not use Quest because if there is a problem, it will be impossible to talk to a human. Quest is dedicated to refusing to allow you to connect to human to fix problems. My test results are not available 4 days after Quest sent me an email saying the results were available at my on-line My Quest account. Not visible at my account or my doctor's office. When I try to email them, I get nothing back. When I finally find the customer service number it refuses to connect me to a person and hangs up on me (3 times). Now, I am trying the Quest chat bot. Once again no connection to a human. It has been telling me for 20 minutes that it is connecting me to an agent. Have you ever heard of this? I do not believe it will connect me to an agent