Recording answering system is not Customer service, Basic questions that arent covered through the app or the website should be able to be addressed live with a human being and not a computer thats been pre-programmed to try and resolve issues America needs to realize that computers cant replace human interactivity this is why people start to hate. User's recommendation: Don’t waste your time trying to call coin base they’re just like many big corporations nowadays they won’t let you speak to a human being do you have to speak to a computer.