I pointed out to the rep that the peeling was not even in the same spot where there was slight movement under the shower floor but he still insisted it was not covered by their warranty since he could bounce up and down on the floor of the shower. The shower floor is not fiberglass and it will give slightly which was the same when the finish was initially done. Moving along to the master bath sink where the lip of the drain was rusted. The rep used the flash light on his phone and looked under the counter of the sink and told me that the pipe was rusted and the rust was coming up from the pipe. What a joke when it was rusted the first time they did it. Again he said it was not covered under their warranty. With that being said, I instructed him to get out of my house and don't bother looking at the sink in the third bathroom because I was sure he would say that was our fault as well and not covered by warranty. He continued to give me the ifs and buts still stating items were not covered by warranty. My husband heard me yelling telling him to just get out because I didn't want to hear anything else he had to say and my husband came in the room and told him to leave as well. There is no way that I would ever recommend them to anyone ever. I had initially informed our realtor that the bathroom would be repaired prior to the sell of our home since it was still under warranty. So on that note, I hope that the buyer will not want these items repaired prior to the sell because if they do, I'd rather replace the items than to fool with another company after being burnt by Miracle Method. I could not have been any more careful with cleaning and taking care of the refinished items but that didn't pay off. All I can say is BEWARE because this company will probably come up with a million and one reasons why your discrepancy is not covered under their warranty. We were truly taken advantage of and I know that God will take care of those that use others.