This company glazed the shower surround, tile floor and bathtub in my bathroom. We could not inspect work when finished because the glaze had not dried so we paid the quoted price with the thought that we had a 5 year warranty and work would be corrected if needed. The project was done in August 2019. The...
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This company is horrible. BEWARE. They came out to restore our bathtub and the technician told me to have my husband put the spout to the tub back on because he didn't want water to leak. Well he failed to tell us that we should put a waterproof seal around the spout and it leaked water from...
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I pointed out to the rep that the peeling was not even in the same spot where there was slight movement under the shower floor but he still insisted it was not covered by their warranty since he could bounce up and down on the floor of the shower. The shower floor is not fiberglass and it...
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Paid several hundred dollars for kitchen sink to be refinished by Miracle Method. After 2 months, the finish is peeling. I called the company and they offered to send a technician out next week to assess the problem and after the assessment they will schedule the work to be repaired if necessary. I let them know that...
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Poor service
The package sent with gls arrived in Melbourne on June 26 after tracing information. For 3 working days it just tossed somewhere, no one thought to deliver it. The company answers calls / emails as it comes to mind. 2. In July, the courier finally calls and says that I can't find my address - it turns out that despite the fact that the address on the package was correct, an itella employee considered it necessary to paste on top of a page with a new address where the house / street is the same, but the city is no longer Melbourne, but pigeons. The particular courier does not go to Melbourne at all and suggests that the parcel be taken back to the sorting room, which means that I will arrive at it no earlier than July 4. How can it work? Luckily the courier was responsive and given that I really needed the package, we talked,that I will go home to him and gather.
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