17 Jun, 2021 → by ClaimboUser490170
Contacting travel experts to make changes to the reservation
1
Booked vacation package to Mexico couple of days ago. Our plans have changed and I need to change the travel dates by one week. On the phone since 9 am (now is 12 pm) - no one picks up. No ability to contact anyone, either by phone, email, chat or any other means. How do you do business like this? I'd be out of business in one day if I disrespect my clients. If not resolved within a week, I'll just file a fraud claim through my credit card and will book our vacation with someone else. Disgraceful